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Essential Facts - the '70' in 70:20:10


70:20:10 is a way of describing how learning occurs in organisations.

Research indicates that:

  • About 70% of learning and development occurs through real-life and on-the-job experiences, tasks, and problem solving.  Even with classroom programs the really important learning takes place back on the job when the knowledge or skill is applied to a real situation.
  • About 20% of learning and development comes from coaching, feedback and from observing and working with role models and colleagues.
  • About 10% of learning and development comes from formal training, whether in classrooms and workshops or through eLearning or some other structured programs.

What Types of Development Activities are in the ‘70’?

The types of ‘70’ activities that you can carry out to support your development include:

Expanding the scope of work

  • take on new responsibilities
  • increase span of control
  • increase decision-making authority
  • substitute for manager in meetings
  • co-ordinated swaps and secondments
  • develop specific expertise niche.

Learning through solving real problems

  • participate in a group to solve a real business problem
  • apply new learning in real situations
  • use feedback to try a new approach to an old problem
  • take on new work and solving problems within role
  • introduce new techniques and approaches.

Learning through new experiences

  • champion and/or manage changes
  • cover for others on leave
  • gain exposure to other departments/roles
  • work with a recognised expert
  • take part in a project or working group
  • participate in coordinated role swaps or secondments
  • take on stretch assignments
  • increase interaction with senior management, e.g. meetings, presentations
  • make time for day-to-day research and reading
  • assume leadership activities, e.g. lead a team, committee membership, executive directorships
  • participate in cross functional introductions, site/customer visits
  • research and apply best practice
  • apply standards and processes, e.g. Six Sigma
  • work with consultants or internal experts
  • exploit opportunities for internal/external speaking engagements
  • take a role in annual budgeting processes
  • carry out interviews
  • take part in project reviews
  • take on community activities and volunteering.

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